The WhatsApp Business API (WABA) service is offered to customers to help them get their Brand Name approved on WhatsApp Business through Meta. This service is integrated with the software developed and managed by Weblink like CRM@Weblink, EduAutomate or via our platforms namely ExportersIndia.com, RealEstateIndia.com, TourTravelWorld.com, PlacementIndia.com, WeblinkIndia.net or any other platform, to provide a robust communication structure and enhance customer engagement. It is a service provided by Weblink.In Pvt. Ltd. ("Weblink," "we," "our," or "us"). We are committed to protecting your privacy.
By accessing or using the WhatsApp Business API service, you ("User," "you," "your") agree to adhere to our Terms and Conditions ("Terms") and Privacy Policy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://whatsapp-api.weblink.in and use our services, including the WhatsApp Business API solutions integrated with our platforms.
We may collect the following types of information to provide our services effectively:
We may share limited data with:
Weblink may also allow integration with tools like Google Ads or Facebook Ads Manager, or any other platform upon request. Data shared during such integrations will follow those platforms’ privacy policies.
You have the right to:
Our website uses cookies, beacons, pixels (e.g., Facebook Pixel), and analytics tools such as Google Analytics for:
You may choose to disable cookies via your browser settings. However, doing so may affect some functionalities.
Weblink employs multilayered controls to safeguard client data:
We take all necessary security measures and make our best efforts to keep your data safe and secure. We do not use your data for any unethical or illegal purposes. Your data is not shared with any third party except as required for providing the services you have opted for, or when mandated by government authorities, investigating agencies, or other authorized bodies as per applicable laws.
We retain your data for as long as necessary to:
Upon service termination, essential logs and account records may be retained securely for a certain period, unless deletion is requested in writing and permissible by law.
If you are accessing our service from outside India, your data may be processed and stored on servers located in India or other jurisdictions. By using our services, you consent to this cross-border transfer and processing of your data. We ensure such transfers are secure and in compliance with Indian IT laws and Meta’s data standards.
We take the security and confidentiality of your data very seriously. The data you store and manage in our CRM and WhatsApp Business Automation (WABA) services is protected using the following measures:
The Company affirms that it maintains stringent, industry-standard measures for data security, access control, and protection of all information stored, processed, or handled through its systems. The Company exercises best possible efforts, reasonable care, and due diligence to safeguard data from unauthorized access, misuse, loss, or disclosure. However, the client acknowledges that no system, platform, or digital environment can guarantee absolute or total security, and therefore the Company shall not be held liable for breaches or incidents beyond its reasonable control, including those arising from third-party systems, unavoidable technological vulnerabilities, or unforeseen cyber risks
Service Assurance Disclaimer. The security measures and precautions described above are provided by Weblink on a "commercially reasonable efforts" basis and are not intended as an absolute guarantee against loss, misuse, or unauthorized access. Weblink makes no warranty, express or implied, that data security will be uninterrupted or error-free.
Limitation of Liability. The user/client acknowledges that complex systems are inherently susceptible to vulnerabilities. Accordingly, Weblink shall not be liable for any direct, indirect, incidental, or consequential damages, losses, or claims arising from or related to any unauthorized access, data breach, security failure, or technical inability to meet the stated security measures, provided that Weblink has made reasonable commercial efforts to maintain its stated protocols. The user/client expressly waives any right to claim for such breaches.
User Responsibility. The user/client is solely responsible for maintaining the security of their own systems, devices, and networks used to access our services. The user/client must exercise due care to protect their account credentials, including passwords, and must not share them with any unauthorized third party. Weblink shall not be held liable for any security failure or data breach resulting from the user/client's own negligence, unauthorized sharing of credentials, or failure to secure their local systems.
By signing up, you may receive service updates, newsletters, or offers via call, email, sms or WhatsApp.
You can opt out of non-essential communications at any time by writing an email to whatsapp@weblink.in. However, service-critical alerts like OTPs, billing updates, and compliance notices will continue to be sent.
We monitor your usage of APIs, message logs, and session activities to prevent misuse, ensure compliance with Meta guidelines, and protect against spam or abuse. Accounts found violating terms may be suspended or restricted without notice.
Certain users may be subject to additional data protection rights and obligations under the laws of their specific jurisdictions, such as the European Union’s General Data Protection Regulation (GDPR). Weblink does not guarantee compliance with these various Regional Privacy Laws.
The user/client affirms that they will independently ensure and maintain full compliance with all jurisdictional laws applicable to their data and operations, including but not limited to those in addition to the laws applicable in India. The user/client accepts that Weblink's role is limited to providing the services as described, and Weblink assumes no liability for the user's failure to meet any obligations under their applicable Regional Privacy Laws.
These rights may include (but are not limited to):
Users are encouraged to review the applicable laws in their respective regions.
Our website may contain links to third-party services or resources. Weblink or its affiliates is not responsible for their privacy policies, content, or data collection practices.
Our services are intended for businesses and not for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is found, we will take appropriate action to delete it.
For any grievance and/or escalation of complaint, you may contact our designated Grievance Officer Mr. Gaurav Batra at email: grievance.officer@weblink.in.
Please note: All complaints to the Grievance Officer shall be made in writing with providing a detailed complaint including all the details and documents as or if you wanted to provide.
We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or service-related requirements. You are advised to review the current version of this policy periodically to stay informed about how we protect your information.
Your continued use of the services constitutes your acknowledgment and agreement to the revised policy.
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