Accelerate Your Travel Bookings with WhatsApp Business API + CRM Integration

It helps with faster communication, instant ticket confirmations, and easy sharing of itineraries, which improves customer satisfaction and boosts bookings.

Yes, You can share e-tickets, hotel vouchers, PDFs, travel insurance, and destination brochures directly to the customer.

Absolutely. Chatbots can auto-confirm bookings, send invoices, and remind travelers about upcoming trips—even outside office hours.

Yes, Messages are end-to-end encrypted and come from your verified travel business account, ensuring trusted communication.

You can send automated reminders for payments, travel updates, and trip details, ensuring travelers stay connected until journey completion.

Yes, It works for small travel agents, large tour operators, ticketing agencies, and global OTAs alike.

Yes, You can segment your customer database and share customized travel deals based on their preferences (family trip, honeymoon, solo, luxury, budget).

Yes, WhatsApp API integrates with most travel CRMs and booking platforms, helping you track and automate all communications.

Step 1: WABA Without Brand Name (Limit: 250 Messages/Day)

• First, the Company’s Facebook Business Manager (FBM) Portfolio needs to be created or updated.
• Then, we apply for the WhatsApp Business API (WABA) without a brand name.
• The approval process usually takes 7–10 days.
• In this stage, messaging is limited to 250 messages per day.

Step 2: WABA–CRM Integration & Training

• Once WABA is activated (without the brand name), we immediately integrate it with the CRM.
• Customer training begins right away—without waiting for brand name approval.
• This ensures you can start using WABA (with limited capacity) or at least manage your data in CRM from the first day of service activation.

Step 3: Brand Name Approval Process

• The brand name application can only be submitted after Step 1 activation.
• We then initiate the brand name approval through the KYC process in the client’s FBM account.
• For this step, the mandatory documents and required details must be submitted to Meta.
• Once approved, your account moves beyond the 250 messages/day limit and gains full messaging capacity as per Meta’s tier system.

Note:

• Any one of the above-mentioned documents is required
• Please ensure that any submitted document clearly displays the exact company name (and in the same language) & Address, as it appears as the legal business name in the FBM account. This is crucial for smooth and efficient FBM & KYC verification.

AND, additional Mandatory Requirements:

Step 4: Mobile number proof of the number updated in the FBM Portfolio (e.g., phone bill or any company document displaying that mobile number). It is mandatory for International Customers but in some cases Meta may ask from India Customer’s too.

Step 5: A functional website with SSL is required, including a Products/Services page and a Contact Us page with the same address as in FBM/documents. If the brand name (required for WhatsApp display) differs from the legal business name in FBM/documents, display the brand name in the website header and the legal business name in the footer along with the rights reserved statement (like: Copyright © legal company name. All Rights Reserved), as shown in the example below.

Example: https://crm.weblink.in/, Brand – CRM@Weblink | Legal Name – Weblink.In Pvt. Ltd.
Header: CRM@Weblink
Footer: © Copyrights Weblink.In Pvt. Ltd. 1997. All rights reserved

Step 6: A mobile number for WABA activation: The number must not be linked to any existing WhatsApp account and should be able to receive an OTP via SMS or voice call.

Mandatory Documents Required:

Step 1: Company’s registration or incorporation documents. 

• Company registration documents may be referred to by different names in different countries, such as MSME, Trade License, Certificate of Incorporation, Commercial Registration (CR Certificate), Business Registration, Certificate of Registration, and Business Number (BN).

OR, 

Step 2: Tax registration certificate (e.g., GST, VAT Certificate etc)

OR, 

Step 3: Recent current account bank statement

Note:

• Any one of the above-mentioned documents is required
• Please ensure that any submitted document clearly displays the exact company name (and in the same language) & Address, as it appears as the legal business name in the FBM account. This is crucial for smooth and efficient FBM & KYC verification.

AND, additional Mandatory Requirements:

Step 4: Mobile number proof of the number updated in the FBM Portfolio (e.g., phone bill or any company document displaying that mobile number). It is mandatory for International Customers but in some cases Meta may ask from India Customer’s too.

Step 5: A functional website with SSL is required, including a Products/Services page and a Contact Us page with the same address as in FBM/documents. If the brand name (required for WhatsApp display) differs from the legal business name in FBM/documents, display the brand name in the website header and the legal business name in the footer along with the rights reserved statement (like: Copyright © legal company name. All Rights Reserved), as shown in the example below.

Example: https://crm.weblink.in/, Brand – CRM@Weblink | Legal Name– Weblink.In Pvt. Ltd.
Header: CRM@Weblink
Footer: © Copyrights Weblink.In Pvt. Ltd. 1997. All rights reserved

Step 6: A mobile number for WABA activation: The number must not be linked to any existing WhatsApp account and should be able to receive an OTP via SMS or voice call.